Refund Policy
Womanthings sees the customer as a priority and seeks their satisfaction.
If you have any questions or problems with your shipment, please contact us: info@womanthings.pt or on our Instagram .
If you have any problems or questions with your order, read this page carefully.
Shipping time
- National 1-3 working days, in exceptional cases it may take up to 5 working days due to the current war and pandemic situation
- Islands 4-15 business days
- European Union 4-10 working days, in exceptional cases it may take up to 20 working days due to the current war and pandemic situation
- Outside the European Union 4-15 working days, in exceptional cases it may take up to 25 working days due to the current war and pandemic situation
Returns and shipping method
- DPD HOME + PICK UP this service is provided by the company DPD, firstly the order goes to the address you indicated on the website, if you are not at home the order will be available in the dpd store you selected when completing the order
- It is the customer's responsibility indicate the complete and correct address when completing the order as well as your personal data (mobile phone and email)
- In case of indication of incorrect/incomplete address by the customer without prior notice, the order will not be sent a second time, unless the customer pays for shipping again, even if they were free, he must still pay the current value
- In case of regret, the purchase price is refunded in the same way. VOUCHER which you can discount on the entire website as soon as you return the items and they are in good condition with their respective packaging and guarantee closure regarding pigments (plastics that seal the packaging)
- If the order was reported as delivered on the carrier's website the product delivery cycle ends, and in case of any problems, the customer must contact the carrier exclusively
- In the event of an incorrect address provided by Woman Things, we are responsible for sending the items again.
Please note that you are aware of our shipping and refund policies before placing any order.
When completing an order, the customer confirms that they assume and are aware of all their duties and obligations.