🚚 Free shipping on orders over €70 🚚

🚚 Free shipping from €70 🚚

**📦 Important Information about Shipping 📦**

We want to ensure your shopping experience is easy and affordable. We present our shipping policy for different destinations:

**Free Shipping:**
- For mainland Portugal, we offer free shipping on purchases over 70 euros.
- For Madeira and Azores, shipping is free on purchases over 125 euros.
- For the rest of Europe, benefit from free shipping on purchases over 250 euros.

**How ​​it works:**
1. Upon reaching the minimum value corresponding to your destination in the shopping cart, shipping costs will be adjusted to zero during checkout.
2. Enjoy the convenience of receiving your products without additional shipping costs.

**Fast and Secure Delivery:**
We guarantee fast and safe delivery, working with reliable logistics partners.

**Track Your Order:**
We provide a tracking number so you can track your order to your door. Stay informed about delivery status in real time.

**Additional Information:**
- For orders below the minimum value for free shipping, a fixed shipping cost will be applied, displayed during checkout.
- Consult our return policy for information on the process in case a return and refund is necessary.

We are committed to offering transparency and convenience in your purchases. If you have any questions or need assistance, our customer support team is on hand to help.

We appreciate your preference and wish you an excellent shopping experience with us!

*This information is subject to change. Please see the terms and conditions on our website for the most up-to-date information.*

O seu carrinho

Dear Client,

In order to provide you with support to exercise your right to submit complaints to an official, independent and impartial entity, as stipulated by Law no. 144/2015, of September 8, we have compiled some information that will guide you in this process.

If you are not satisfied with the solution presented by our company in the face of a dispute, you can contact one of the following Alternative Dispute Resolution Entities:

  1. CNIACC – National Center for Information and Arbitration of Consumer Conflicts Telephone: 213 847 484; Email: cniacc@unl.pt

  2. CIMAAL – Algarve Consumer Conflict Information, Mediation and Arbitration Center Telephone: 289 823 135; Email: cimail@mail.telepac.pt

  3. CACCDC – Consumer Conflict Arbitration Center of the District of Coimbra Telephone: 239 821 690/289; Email: geral@centrodearbitragemdecoimbra.com

  4. CACCL – Lisbon Consumer Conflict Arbitration Center Telephone: 218 807 000 / 218807030; Email: juridico@centroarbitragemlisboa.pt ; director@centroarbitragemlisboa.pt

  5. CICAP – Porto Consumer Information and Arbitration Center Telephone: 225 508 349 / 225 029 791; Email: cicap@mail.telepac.pt

  6. TRIAVE – Consumer Conflict Arbitration Center of Vale do Ave/Arbitration Court Telephone: 253 422 410; Email: triave@gmail.com

  7. CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) Telephone: 253 617 604; Email: geral@ciab.pt

  8. CACC – Consumer Conflict Arbitration Center of the Autonomous Region of Madeira Address: Rua Direita, 27 – 1st Floor, 9050-405 Funchal; Email: centroarbitragem.sras@gov-madeira.pt

  9. CIMPAS – Information, Mediation and Insurance Ombudsman Center Website: www.cimpas.pt

Alternatively, you can consult the Consumer Portal at www.consumidor.pt or the European Online Dispute Resolution Platform at http://ec.europa.eu/consumers/odr .