Terms and conditions

The following General Conditions are intended to regulate the terms and conditions under which the WomanThings store, an entity with NIF/NIPC PT516192981 , headquartered at Av. Cidade de Guimarães Nº11, in Vila do Conde (hereinafter referred to as " WomanThings "), will operate .

The WomanThings service consists of offering and supplying a variety of products and/or services, allowing the user, now designated as a customer, to place orders and purchases online for the products available.

By using WomanThings , you imply acceptance and full agreement with all terms and conditions described, as well as the Privacy Policy in force at the time of accessing WomanThings .

If you do not agree, in whole or in part, with any of the conditions established, the customer should not make purchases at WomanThings . When accessing WomanThings , you undertake and are responsible for respecting the conditions set out on this page and in the Privacy Policy.

WomanThings reserves the right to update and modify the Terms and Conditions without prior notice. It is recommended to regularly check the Terms and Conditions to be aware of any changes or updates.

Product and pricing information

WomanThings informs customers about the characteristics, descriptions, images or videos of each product and/or service on each page made available. You also undertake to present your products and/or services clearly, correcting any errors as quickly as possible.

It concisely presents the prices of each product and/or service, including VAT rates, shipping costs applied to each order and other additional costs that may be applicable.

Information about products, prices, content, images, videos, promotional campaigns and services may be updated and modified by WomanThings at any time.

Intellectual property

WomanThings is a registered online store, and the service provided is the responsibility of Luxury Particle - Cosméticos, Lda .

The content, domain and information present and available on WomanThings are the property of Luxury Particle - Cosméticos, Lda or were granted to it, and are therefore protected by copyright and related rights. Any use, reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by WomanThings.

The customer undertakes to fully respect the conditions and rights mentioned, refraining from any act that may violate the law, copyright, related rights or other legislation applicable to the use of images, videos, content, etc., without the express approval of WomanThings . WomanThings cannot be held responsible for any misuse of such products.

Payment methods

WomanThings offers the following payment methods:

• ATM
• MB WAY
• Paypal
• Bank transfer

After payment is completed, WomanThings will carry out a standard check, so that the order can be processed and shipped. The customer will receive an email confirming that the order has been paid, as well as the corresponding invoice.

Purchase conditions at WomanThings

Product availability

All products and/or services available on WomanThings can be purchased, except in cases of shortage or limited stock, as well as made-to-order products, whose availability may vary. Products may become unavailable without prior notice, but in these circumstances they will be appropriately identified on WomanThings .

If the product is no longer available after the purchase has been completed, WomanThings undertakes to contact the customer, by telephone or email, as soon as possible in order to speed up the process with them.

Fees and taxes

At WomanThings, the prices shown are in EURO, with the appropriate VAT and tax rates applied in accordance with current law, which are already included in the price shown.

Order cancellation

The customer may cancel an order placed while it is being processed. You are requested to inform WomanThings via the following email contact: info@womanthings.pt .

WomanThings reserves the right to cancel pending orders due to lack of payment, freely, spontaneously and without any prior notice after 48 hours of order submission. This means that the pre-booking of the items in the order in question will expire and they will be available for sale in our store.

If the cancellation request was made after the order had been dispatched, it will be sent for delivery and the customer may choose to refuse to accept it. WomanThings is not responsible for possible delays in handling order cancellations.

WomanThings reserves the right not to process orders or refunds in cases of data inconsistency, fraud or customer misconduct, as well as technical issues beyond the control of WomanThings .

Free Resolution

The customer has the right to terminate the contract within 14 (fourteen) days from the date of conclusion of the contract.

If the customer wishes to terminate the contract, they may do so via email i nfo@womanthings.pt or by filling out the contact form available on WomanThings . When terminating the contract within the legal deadline, in addition to returning the product, the customer must return any offers that accompany the main product. WomanThings must refund the amount paid within a maximum period of 14 days after receipt of the returned order accompanied by the purchase invoice, proof of payment and return form.

The refund will be made using the same payment method used by the customer for the initial payment, except in situations of express agreement and in which the customer does not incur any costs as a result of the refund.

Any refund procedure will be processed as provided for in the legislation in force in Decree Law No. 24/2014.

Claims

The customer may submit a complaint regarding any issue, act, information or service provided regarding WomanThings through the email contact info@womanthings.pt or through the electronic complaints book available via the link: https://www.livroreclamacoes .pt .

Disclaimer

When creating and using an account on WomanThings , you are responsible for account maintenance, confidentiality and all activity arising from your account.

When creating a user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in their most up-to-date version.

WomanThings is not responsible for any information disclosed by third parties, technical failures or any other problems that prevent access and proper functioning of the online store.

WomanThings is not responsible for possible damages, directly or indirectly related to the use, or inability to use, of the products and/or services made available, as well as for any delay or unforeseen circumstances in the delivery of orders.

Processing of personal data Please check the Privacy and Cookies Policy.

Applicable law – jurisdiction This contract is subject to Portuguese law and legislation in force.